Last Updated: [Insert Date]

At Tiny Clothes Store, we understand that sometimes those adorable outfits might not be quite right—whether it’s sizing for your growing baby or that special occasion dress that didn’t match your vision. Our returns policy is designed with the same care we put into selecting our baby clothes collections, making the process as gentle as our fabrics.

Our Return Promise

We want every purchase to bring joy to your family. If you’re not completely satisfied with your order of baby clothes—from those precious baby girl wedding outfits to practical everyday bibs and blankets—we’re happy to help with returns or exchanges within 15 days of receiving your items.

Please Note:

For hygiene reasons, we cannot accept returns on the following items unless they arrive damaged or defective:

  • Bobby Suits (due to close-to-skin wear)
  • Bibs (for health and safety reasons)
  • Booties (worn as footwear)

Easy Returns Process

Step 1: Initiate Your Return

To begin your return or exchange, please email our caring customer service team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all the information needed to process your request quickly.

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Tiny Clothes Store Team, I would like to request a [return/exchange] for my recent order #[Your Order Number] placed on [Order Date]. Items to return/exchange: 1. [Product Name] – [Size/Color] – [Quantity] 2. [Product Name] – [Size/Color] – [Quantity] Reason for return/exchange: [Please specify] I understand I will need to ship the items back to: 4876 Holly Street, TOFTE, US 55615 Please let me know next steps and if you need any additional information. Best regards, [Your Full Name] [Your Contact Information]

Step 2: Package Your Items

Please return items in their original condition with all tags attached. For special occasion wear like bishop dresses or Christmas outfits, we especially appreciate careful repackaging to preserve their quality.

Step 3: Ship Your Return

Once your return is approved, you’ll receive instructions for shipping. We recommend using a trackable shipping service as we cannot be responsible for items lost in transit.

Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong item sent or defective product).

Refund Process

Once we receive and inspect your returned items:

  • Refund Timing: Refunds are processed within 3-5 business days after we receive your return.
  • Refund Method: Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal).
  • Original Shipping: The original shipping fee is non-refundable unless the return is due to our error.

Exchange Process

For exchanges (perhaps that baby boy sweater knit set

  1. Follow the same return process above, clearly indicating you’d like an exchange
  2. Specify the replacement item(s) you’d prefer
  3. Once we receive your return, we’ll ship your new items
  4. You’ll only be charged if the new items are more expensive than the returned items

Damaged or Incorrect Items

If your order arrives damaged or incorrect (maybe those baby girl wedding outfits

  • Contact us immediately at [email protected]
  • Include photos of the damaged/incorrect items
  • We’ll arrange for a replacement or refund and cover return shipping costs

Special Note About International Returns

For our international customers (excluding certain areas in Asia and remote regions):

  • Please mark the package as “Returned Goods” to avoid customs charges
  • We cannot refund any original customs duties or taxes
  • Return shipping times may vary based on your location

Still Have Questions?

Our customer care team is here to help with any questions about returns for those precious birthday dresses, cozy blankets, or any other items in our collection. Contact us at [email protected] or by mail at:

Tiny Clothes Store
4876 Holly Street
TOFTE, US 55615

Thank you for choosing Tiny Clothes Store for your little one’s wardrobe. We’re honored to be part of your parenting journey—from those first precious outfits to holiday celebrations and everyday adventures.